Site Migration

If you would like to manually migrate your website and its files to ThaiDomainHosting on your own, please see our knowledgebase article here.

Our article will walk you through the steps that are required in order to prepare and complete the migration of your website to ThaiDomainHosting along with instructions on delegating your domain name to our name servers.

We recommend having the migration of your website handled by the web designer or the web development team who initially set this up for you.

This will ensure that your site is brought across, configured and tested correctly onto the new hosting service, along with minimising the possibility or length of downtime, this also allows them to upgrade the software to make it compatible and secure.

If you want us to migrate your website this may be something we can assist with at a one off cost starting from of $99 AUD (includes GST) per account. We are able to provide you with our website migration service provided your migration meets the following specific criteria:

• When migrating websites from a cPanel server, we will either require Root access or access to the built in cPanel backup tools. If we are unable to access these tools, we will need to have the ability to login to the account to perform an initial assessment and determine if a migration is possible.
• When migrating websites from a NON cPanel server, we will need to have the ability to login to the account to perform an initial assessment to ensure appropriate tools are available. Root access is desirable but not strictly required.
• A customer is moving between servers hosted on our infrastructure that have cPanel or Plesk installed.

We do not provide migrations unless the highlighted criteria can be met. You’re welcome to submit your details for us to confirm if this is something we are able to assist you with.